Terms & Conditions

Terms and Conditions

Welcome to Orion Flooring! These terms and conditions govern your use of our website and the purchase of our services and products. By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully before proceeding.

1. General

1.1. By using our website, you confirm that you are at least 18 years old or have obtained parental consent to enter into a binding agreement with Orion Flooring.

1.2. These terms and conditions may be updated from time to time without prior notice. It is your responsibility to review the latest version before using our website or making a purchase.

1.3. Orion Flooring reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.

2. Website Use

2.1. The content of our website is for general information and personal use only. It is subject to change without notice.

2.2. Unauthorized use of this website may give rise to a claim for damages or be a criminal offense.

2.3. The website may include links to other websites. These links are provided for your convenience and do not signify our endorsement of the linked websites. We have no responsibility for the content of the linked websites.

2.4. Your use of this website and any dispute arising out of such use are subject to the laws of the jurisdiction in which Orion Flooring is located.

3. Products and Services

3.1. Orion Flooring offers a range of products and services for sale on our website. The descriptions, prices, and availability of these products and services are subject to change without notice.

3.2. We make every effort to provide accurate and up-to-date information regarding our products and services. However, we do not warrant the accuracy, completeness, or reliability of any information on our website. It is your responsibility to verify the information before making a purchase.

3.3. All purchases made through our website are subject to our shipping and return policies, which are outlined separately on our website.

3.4. Prices for our products and services are displayed in the currency stated on the website. Any applicable taxes, shipping fees, or other charges will be clearly indicated during the checkout process.

4. Ordering and Payment

4.1. When you place an order through our website, you are making an offer to purchase the selected products or services. We reserve the right to accept or reject your offer at our discretion.

4.2. By placing an order, you agree to provide accurate and complete information, including your shipping address and payment details. You are responsible for keeping your account information up to date.

4.3. Payment for orders placed through our website must be made by the methods specified on the checkout page. We use secure payment gateways to ensure the confidentiality and security of your payment information.

4.4. In the event of non-payment or unauthorized payment, we reserve the right to cancel your order or suspend your account until the payment is resolved.

5. Shipping and Delivery

5.1. We will make every effort to ship your order promptly after payment confirmation. However, we do not guarantee specific delivery dates or times.

5.2. The risk of loss and title for products purchased from Orion Flooring pass to you upon our delivery to the carrier.

5.3. Any delivery times provided are estimates and are subject to factors beyond our control, such as shipping carrier delays or customs clearance processes.

5.4. You are responsible for providing accurate and complete shipping information. We are not liable for any loss or delay caused by inaccurate or incomplete shipping details.

6. Returns and Refunds

6.1. Our returns and refunds policy is outlined separately on our website. Please refer to that policy for detailed information on the process and eligibility for returns and refunds.

6.2. We reserve the right to refuse returns or refunds if the products are not returned in their original condition or if the return does not comply with our policy.

6.3. Refunds, when applicable, will be issued in the original form of payment used for the purchase.

7. Intellectual Property

7.1. All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Orion Flooring or its content suppliers and is protected by intellectual property laws.

7.2. You may not reproduce, distribute, modify, transmit, or use any content from our website without our prior written consent.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, Orion Flooring and its affiliates, directors, officers, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our website or the purchase of our products and services.

9. Indemnification

9.1. You agree to indemnify and hold Orion Flooring harmless from any claims, demands, losses, liabilities, or expenses, including reasonable attorneys' fees, arising out of your breach of these terms and conditions or your violation of any law or the rights of a third party.

10. Governing Law and Jurisdiction

10.1. These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Orion Flooring is located.

10.2. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

These terms and conditions constitute the entire agreement between you and Orion Flooring regarding your use of our website and the purchase of our products and services. If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Thank you for choosing Orion Flooring! If you have any questions or concerns, please contact us through the channels provided on our website.